Terms & Conditions

1. About These Terms

These terms concern the website and services of TRANSTECH MARKETING NETWORK LLC (“TransTech,” “we,” “us,” or “our”). Read them alongside our Privacy, Refund and Customer Data Protection policies.

A signed agreement, accepted proposal or statement of work sets the conditions for a particular engagement. Where it conflicts with these general terms, that agreement governs the relevant service, subject to applicable law.

2. Website Use

You must be at least 18 and have authority to act for any business you represent. An inquiry or request for a proposal does not itself create a paid engagement.

• Provide accurate information and use the website lawfully.
• Do not submit unlawful, infringing, misleading or malicious content.
• Do not attempt unauthorized access, disrupt the website, impersonate others or misuse personal information.

3. Services and Scope

Our services include marketing, customer acquisition, campaign management, software development, design, AI, consulting and related work. Deliverables, responsibilities, fees and dates are defined in the agreed scope.

Changes may affect fees and delivery dates and must be agreed in writing. Third-party accounts, advertising spend, subscriptions and ongoing maintenance are separate unless expressly included.

4. Client Responsibilities

• Provide accurate briefs, content, access, feedback and approvals on time.
• Hold the necessary rights and permissions for supplied materials, customer data and campaign claims.
• Approve budgets, creative and account access through the agreed process.
• Notify us of changes affecting scope, compliance or performance.

Missing inputs or approvals may require a revised schedule. Each party remains responsible for its own legal and contractual obligations.

5. Fees and Payment

Your proposal or agreement specifies fees, deposits, payment dates and billing periods. Advertising spend and external charges are separate unless included. Additional spend requires agreed authorization.

Report invoice discrepancies promptly. Any suspension for overdue payment or cancellation charge must follow the applicable agreement and law.

6. Delivery, Review and Results

Acceptance criteria, revision rounds and support periods are set out in the scope. Review deliverables and report specific issues through the agreed communication channel.

We do not guarantee particular rankings, AI recommendations, leads, revenue or other commercial outcomes unless expressly agreed in writing. Results depend on budgets, offers, competition, client operations and third-party platforms, whose policies and availability may change.

7. Intellectual Property

You retain rights to your supplied materials and data. Ownership and licensing of custom deliverables, source files and reusable components are defined in the service agreement. Third-party materials remain subject to their licenses.

Our website content, branding and designs may not be used commercially without permission or another lawful basis. Showcase app concepts are illustrative and do not imply completed client engagements.

8. Confidentiality and Personal Information

Non-public information received during an engagement must be used only for the agreed purpose and protected against unauthorized disclosure, except where disclosure is authorized or legally required. Separate confidentiality and data processing agreements govern their subject matter.

The Privacy and Customer Data Protection policies describe information handling. Do not submit passwords, full payment card details or sensitive customer records through an ordinary inquiry without an agreed secure process.

9. Cancellation and Refunds

Send cancellation notices in writing by email or another approved channel. Notice periods, outstanding fees and handover are governed by the applicable agreement. Refund requests are considered under the Refund Policy.

No provision removes statutory rights or remedies that cannot be excluded by law.

10. Availability and Responsibility

We take reasonable care with website information but cannot promise uninterrupted availability or that every item remains current. External links are provided for convenience and do not constitute an endorsement.

Service-specific warranties, risk allocation and liability provisions belong in your written agreement. These general terms do not impose an additional monetary liability cap or exclude liability that cannot lawfully be excluded.

11. Questions and Disputes

Contact us with your project reference and concern so we can seek a practical resolution. Any agreed dispute process is set out in your service agreement. These terms do not impose mandatory arbitration or waive statutory consumer rights.

12. Changes

Revised terms may be posted here. Publication does not automatically amend an existing signed agreement. Material changes affecting ongoing work will be handled under the agreement and applicable law.

Contact Us

For questions, concerns or requests regarding this policy, contact TRANSTECH MARKETING NETWORK LLC at info@transtechmarketing.com. Our registered and corporate office addresses appear below.